Privacy Policy

Leadtime is dedicated to safeguarding the privacy of our customers and website visitors. We ensure that data captured is processed in compliance with the Data Protection Act 2018 and other relevant governmental regulations.

Data Controller:
Leadtime International is the Data Controller. For inquiries about personal data or concerns regarding data handling, contact us via email or mail at:

Leadtime
155 Addison Hall Circle, Unit 1
Aurora, ON L4G 7C7, Canada

Data Processing Practices:
This Privacy Policy explains our data processing practices. When providing information on this website, it will only be used in accordance with this privacy statement.

About our Website:
Leadtime is a global industry leader providing New, Surplus, and Repair Services for various equipment. The website enables customers to purchase industrial automation products or obtain information on the products or services offered.

Data Collection:
- To purchase industrial automation products, complete the webform for a new customer account.
- For information, help, or support, submit an enquiry form.
- Customer data may include contact details, financial status, product/service requirements, and IP address.

Use of Information:
We collect and use information for responding to requests, providing information, and direct marketing. Google Analytics helps understand website effectiveness.

Activity Purpose of Processing Legal Basis
Completing a form on our website Responding to your request and providing information about our services. Legitimate interest
Signing up using a form on our website for subscription Providing useful tips through periodic newsletters/emails and offering information about our services. Consent
Leadtime Communications Direct Marketing of our products. Legitimate interest. Consent obtained through form completion.
The use of cookies Enhancing the performance of our website and services. Legitimate interest

Recipients of Personal Data:
Data is processed securely through various systems, including administration, CRM, call recording, and email broadcast software. All services and providers adhere to data protection regulations.

Data Subjects Rights:
Under the Data Protection Act 2018, data subjects have rights such as access, rectification, erasure, and objection. Complaints can be lodged with the Data Information Commissioners.

Opting-Out:
Consent-based processing can be withdrawn at any time. Opt-out by using the unsubscribe option in marketing communications.

Security:
Data is protected through encryption, network security, and industry-standard procedures to prevent unlawful access or disclosure.

Data Processing Location:
Personal data is stored securely, and Google Analytics data may be transferred outside the EEA.


Data Retention:
Personal data is retained as long as needed for the stated purposes. Email data is kept until unsubscribe.

Links to Other Websites:
The privacy policy applies to Leadtime website and not external websites linked.

Children’s Privacy:
Services are not targeted at children under 16, and data about them is not intentionally collected.

Sharing Your Data:
Data may be shared if required by law or to prevent fraud or crime.

Changes to this Policy:
The Global Website Privacy Policy may evolve with technological advancements. Changes will be reflected in the 'last updated' date.

Contact:
For inquiries about the privacy policy, contact us via email.

Last Updated: 02-02-2024

All rights reserved. Leadtime Global Policies.